White Papers

White Papers

Download our White Papers.

Recent Articles

Refining the Hiring Process

How to identify the best-fit candidates for your center. What leader wouldn’t love to fill his or her contact center…

How to Get Lasting Benefits from Temporary Employees

Hiring temporary workers for spikes in contact center demand is common. Companies across industries do so during the summer when…

HighPoint Wins 2018 Corporate Growth Award

The Association for Corporate Growth recognizes HighPoint’s acquisition of Primescape Solutions as a top business transaction. Reston, VA – May…