Skip to content
HighPoint
  • About Us
    • Meet Our Leadership
    • HighPoint Values
    • Our Clients
    • Our Partners
    • In Our Communities
  • Our Services
    • Contact Center Support
    • Data Services
    • Digital & Media Services
    • IT Services
    • Training & Knowledge Management
  • Contract Vehicles
  • Insights
    • News
    • Press Releases
    • White Papers
    • Case Studies
    • Meet Our Thought Leaders
  • Join Our Team
  • Contact Us

    Tag: employee engagement

    in Ben Lanius, blog, CEO, community, highpoint, In the News, indiana, interviews, news0by
    1189

    Technology Is A Driving Force In Indiana

    This article was originally published in Chief Executive by Indiana Economic Development. When California’s Salesforce acquired ExactTarget in 2013, Indianapolis suddenly became the company’s second-largest hub. “It was significant for…

    Read more
    in blog, citizen experience, cx, CX Resources, doug taylor, employee engagement, employee experience, highpoint, In the News, news0by
    1689

    It’s Really Not About Foosball and Free Lunch: Digging Into Employee Engagement

    This article was originally published in CustomerThink. By Doug Taylor, Senior Director, HighPoint Global When C-suite executives look at improving their organizations, they often focus on how to increase customer…

    Read more
    in blog, contact center, CX Resources, Data, In the News, john loughlin, news, Uncategorized0by
    2161

    Four Keys to Creating a World Class Contact Center

    Here’s a scenario we’re probably all familiar with: you place a call into a customer service line, and the automated system puts you on hold. You wait. And wait. And…

    Read more
    Search
      Recent HighPoint News
      • HighPoint Partners with UiPath to Improve Citizen Experiences through Automation
      • Announcing the 2020 HighPoint Cares Scholarship Recipient
      • John Cyrus Joins HighPoint as IT Strategy, Business Solutions Director
      • HighPoint Adds Federal IT Leader to Drive Technology Solutions for Government Clients
      • 3 ways to get the most out of QA
      • A Recipe for Customer Service Success: RTSA, CMS, and CSRs
      Archives
      HighPoint
      • Facebook
      • LinkedIn
      • Twitter
      • YouTube
      • 300 N. Meridian Street Suite 1750 Indianapolis, IN 46204
        866.323.0188
      © 2020 HighPoint Digital, Inc. All rights reserved.
      • Terms of Use
      • Terms of Sale
      • Privacy Policy

      Sign Up

      Already have an account?Log in
      Sign up

      Login

      Don't have an account? Click here toSign up
      Remember me
      Log in