Resource Center

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Resource Center

Connect to resources to learn more about our services, people and expertise. 

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Get the latest HighPoint news and publications. Stay connected to what’s going on with HighPoint in the news and headlines. 

Meet us at upcoming events. Find out more about our sponsorships, workshops, charitable work and other HighPoint happenings.

Share in our industry knowledge. View our collection of authored and contributed white papers.

See how HighPoint helps our clients to transform their citizens’ experiences and take their customer service to a new level.

The HighPoint team includes leaders in citizen experience, customer service, training, digital government, and more. Meet some of our experts and read their thoughts on how to elevate the citizen experience.

Recent Publications

HighPoint Extends Commitment to Federal Healthcare Market with New Hire

Andrea Garvey to serve as Senior Director, Health and Human Services driving business development and solutions for human services and…

HighPoint CX Leader Wins Service to the Citizen Award

HighPoint Director of Customer Experience, MaryAnn Monroe, has been announced as a Service to the Citizen award winner in the…

HighPoint Employee Named Best Contact Center Agent Award Finalist

HighPoint Senior Customer Service Representative, Helen Breder-Greve, has been selected as a finalist for the ICMI Global Contact Center Awards…