Meet Our Thought Leaders

Thought Leaders

Meet Our Thought Leaders

The HighPoint team includes leaders in customer experience, training, IT services, digital government, and more. Meet some of our experts and read their thoughts on how to elevate the citizen experience.

John Loughlin

John Loughlin

Vice President, Operations
John Loughlin brings nearly 30 years of proven experience in financial services operations, internal audit, organizational risk management, quality assurance and customer experience to HighPoint. As the Senior Director of…
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Sudhir Pucha

Sudhir Pucha

Vice President of Information Technology
Sudhir Pucha brings 20 years of experience leading and implementing scalable and secure technology strategies and solutions across multiple industry domains for various federal government and commercial entities. He has…
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Doug Taylor

Doug Taylor

Sr. Director, Civilian Sector
Doug Taylor has over 25 years of experience leading Training and Performance Improvement organizations in a variety of industries. One of the skills that differentiates Doug from other leaders in the…
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