Citizen Experience Company Increases Its Process Maturity and Organizational Capability
NOVEMBER 28, 2017, Indianapolis, IN – HighPoint Global (HighPoint), the citizen experience company, announced today that it has demonstrated its high-quality software development capabilities with an additional award of CMMI for Development v1.3 at Maturity Level 2 (CMMI-DEV v1.3 ML2).
Maturity Level 2 indicates that HighPoint was found to be achieving a set of required goals in a broad range of process areas. HighPoint worked with Broadsword Solutions (Broadsword) using its agileCMMI Methodology™ to develop and deploy improvements using Agile methods. HighPoint also engaged Broadsword to expand its training programs in CMMI and Agile.
“Achieving the CMMI Maturity Level 2 rating marks a great step for HighPoint as we strive to deliver high performance through operational excellence,” said Mike King, Vice President of Program Operations. “Process maturity is transformational, and the benefit it brings to HighPoint customers and the citizens they serve is impactful and far-reaching.”
“In successfully achieving CMMI Maturity Level Two, HighPoint demonstrated why they are known as the expert in helping the government elevate the citizen experience,” said Broadsword’s president, Jeff Dalton. “Their passion for their customer’s success has been driving them to scale their culture of operational excellence as the company continues to grow. Broadsword is honored to be a part of the journey.”
To learn more about HighPoint and all of the firm’s capabilities, please visit www.highpointglobal.com.
ABOUT HIGHPOINT GLOBAL
HighPoint Global helps government agencies elevate the citizen experienceTM by improving the touchpoints through which citizens interact with government. From contact centers and employee experience to digital and data services, our team works with government agencies to more efficiently integrate the people, processes and technology that help government deliver on the needs of citizens and employees. HighPoint delivers services for 15 government clients including the Centers for Medicare and Medicaid Services, Office of the Comptroller of Currency, Department of State, Defense Logistics Agency and Department of Housing and Urban Development.
HighPoint is a privately held company founded in 2006 with 350 employees across offices in Indianapolis, Indiana; Baltimore, Maryland; and Reston and Herndon, Virginia. For additional information about HighPoint, visit www.highpointglobal.com.
ABOUT BROADSWORD SOLUTIONS CORPORATION
Broadsword is a Process Innovation firm and CMMI Institute Partner that is the world-leader in using Agile and Lean methods to drive high-performance engineering using their AgileCMMI methodology and collaborative consulting, coaching and CMMI and Agile training solutions. Working with great clients like Boeing, Fiat Chrysler, Bose, and L3 Communications, Broadsword has a proven record of success throughout North America and the world. Broadsword has offices outside of Detroit, MI, San Diego, CA and Washington, DC and can be reached at www.broadswordsolutions.com.