Lead instructional designers Christy McBride and Stacy Ricks will present, From Classroom to Computer: Training New Hires in the Virtual Setting at the virtual ICMI conference on April 21. The session…
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HighPoint Adds CX Leader to Accelerate Federal Contact Center Transformation Efforts
Herndon, VA – April 15, 2021 – HighPoint, a provider of IT and customer experience services for government agencies, welcomes Stacey Au, Customer Experience (CX) Program Manager, to drive CX…
in Artificial Intelligence, cx, Digital, digital services, IT Modernization, IT Services, news, News & Events, Press Releases, RPA0by
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HighPoint Partners with UiPath to Improve Citizen Experiences through Automation
Partnership enables government agencies to achieve operational effectiveness and improve customer experiences through RPA Herndon, VA – November 12, 2020 – HighPoint, a provider of IT and digital services for…
John Cyrus Joins HighPoint as IT Strategy, Business Solutions Director
Published July 30 on GovConWire Written by Matthew Nelson John Cyrus, formerly a senior information technology executive at the U.S. Patent and Trademark Office, has been named director of…
HighPoint’s IT and Digital Services Now Available on CIO-SP3
Company extends ability to help government agencies meet IT and digital government goals. Herndon, VA – September 11, 2019 – HighPoint, a provider of IT services and customer experience solutions…
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HighPoint Program Operations Director Receives Patriot Award
Employer Support of the Guard and Reserve (ESGR), a Department of Defense program, has announced that HighPoint Program Operations Director, Doug Downey, will be this year’s Patriot Award recipient. The…