Published July 30 on GovConWire Written by Matthew Nelson John Cyrus, formerly a senior information technology executive at the U.S. Patent and Trademark Office, has been named director of…
Category: In the News
in Advanced analytics, Corporate Growth, In the News, IT Modernization, IT Services, john cyrus, Press Releases0by
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HighPoint Adds Federal IT Leader to Drive Technology Solutions for Government Clients
HighPoint, a provider of IT and digital services for government agencies, announced today the addition of John Cyrus as Director of IT Strategy and Business Solutions. Cyrus brings more than…
HighPoint’s IT and Digital Services Now Available on CIO-SP3
Company extends ability to help government agencies meet IT and digital government goals. Herndon, VA – September 11, 2019 – HighPoint, a provider of IT services and customer experience solutions…
in Advanced analytics, Andrea Garvey, blog, Business Development, Executive team, Health and Human Services, Health IT, Herndon Virginia, highpoint, In the News, news, Press Releases, Scott Willis0by
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HighPoint Extends Commitment to Federal Healthcare Market with New Hire
Andrea Garvey to serve as Senior Director, Health and Human Services driving business development and solutions for human services and healthcare organizations. Herndon, VA, April 16, 2019 – HighPoint Global,…
in awards, blog, citizen experience, contact center, cx, highpoint, ICMI, In the News, news, News & Events0by
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HighPoint Employee Named Best Contact Center Agent Award Finalist
HighPoint Senior Customer Service Representative, Helen Breder-Greve, has been selected as a finalist for the ICMI Global Contact Center Awards in the category of Best Contact Center Agent. Through her…
in Advanced analytics, blog, contact center, Contact Center Training, digital services, digitization, doug taylor, highpoint, In the News, Technology, Thought Leadership, training, Vice President0by
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Hiring and Training CSRs for Digital Contact Center Work
In today’s world, customers have become accustomed to serving themselves. This phenomenon may have started with fuel. With the notable exception of New Jersey, customers have been pumping their own…