Employer Support of the Guard and Reserve (ESGR), a Department of Defense program, has announced that HighPoint Program Operations Director, Doug Downey, will be this year’s Patriot Award recipient. The…
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HighPoint Awarded Centers of Excellence (CoE) Discovery Blanket Purchase Agreement (BPA) for Contact Centers
Company extends ability to help government agencies meet modernization goals. Herndon, VA – June 18, 2019 — HighPoint Global, a provider of IT services and customer experience solutions for government…
in blog, doug taylor, highpoint, IT Modernization, LinkedIn, Technology, Thought Leadership, training, Vice President0by
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IT Modernization only works if people can use the new technology
Modernization is at the forefront of the government’s agenda, with virtually every agency being tasked with modernizing operations to better serve citizens. While agency managers work to comply with modernization…
in Advanced analytics, Andrea Garvey, blog, Business Development, Executive team, Health and Human Services, Health IT, Herndon Virginia, highpoint, In the News, news, Press Releases, Scott Willis0by
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HighPoint Extends Commitment to Federal Healthcare Market with New Hire
Andrea Garvey to serve as Senior Director, Health and Human Services driving business development and solutions for human services and healthcare organizations. Herndon, VA, April 16, 2019 – HighPoint Global,…
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HighPoint CX Leader Wins Service to the Citizen Award
HighPoint Director of Customer Experience, MaryAnn Monroe, has been announced as a Service to the Citizen award winner in the category of CX Trailblazer. With a 26-year background in customer…
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HighPoint Employee Named Best Contact Center Agent Award Finalist
HighPoint Senior Customer Service Representative, Helen Breder-Greve, has been selected as a finalist for the ICMI Global Contact Center Awards in the category of Best Contact Center Agent. Through her…