Transforming Touchpoints.
Transforming Lives™
Improving Customer Service
and Government Efficiency
Giving Back to
Our Communities
Join a Team Where You
Make a Difference
Award Winning Team
HighPoint Wins

Corporate Growth Award

welcome to HighPoint

Who We Are

HighPoint helps government agencies elevate the citizen experienceTM. Whether citizens are clicking, calling, or meeting in person, our solutions enable agencies to respond to citizen requests efficiently and effectively, building trust in government and empowering our citizens.

HighPoint Highlights

Refining the Hiring Process

How to identify the best-fit candidates for your center. What leader wouldn’t love to fill his or her contact center…

How to Get Lasting Benefits from Temporary Employees

Hiring temporary workers for spikes in contact center demand is common. Companies across industries do so during the summer when…

HighPoint Wins 2018 Corporate Growth Award

The Association for Corporate Growth recognizes HighPoint’s acquisition of Primescape Solutions as a top business transaction. Reston, VA – May…

HighPoint Named Finalist for 2018 Corporate Growth Awards

The company’s acquisition of Primescape Solutions recognized among the top business transactions in the National Capital Region. Reston, VA –…
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Join Our Team

Join a passionate team where your work elevates the citizen experience and makes a difference to agency missions and millions of citizens. 

HighPoint CARES

Our HighPoint C.A.R.E.S. philosophy informs how we conduct business with clients, partners and within our company. We believe in:


Client first – We make decisions in favor of our clients without exception.


Agility – We are committed to a culture of moving quickly to solve problems.


Respect – We inclusively respect people, value diversity and are committed to equality and openness.


Entrepreneurship – We foster a culture of innovation and better ways to do things.


Service – We value and recognize contributions to our communities and the countries we serve.

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