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Transforming Touchpoints.
Transforming Lives™
CONNECTING CITIZENS TO GOVERNMENT
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Improving Customer Service
and Government Efficiency
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Join a Team Where You
Make a Difference
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Award Winning Team
HighPoint Wins

Corporate Growth Award

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Who We Are

HighPoint helps government agencies elevate the citizen experienceTM. Whether citizens are clicking, calling, or meeting in person, our solutions enable agencies to respond to citizen requests efficiently and effectively, building trust in government and empowering our citizens.

HighPoint Highlights

HighPoint Names Jim Bottorff As Chief Financial Officer

Herndon, VA May 15, 2019 — HighPoint Global, a leading provider of federal IT and customer experience (CX) solutions, announced…

HighPoint Extends Commitment to Federal Healthcare Market with New Hire

Andrea Garvey to serve as Senior Director, Health and Human Services driving business development and solutions for human services and…

HighPoint CX Leader Wins Service to the Citizen Award

HighPoint Director of Customer Experience, MaryAnn Monroe, has been announced as a Service to the Citizen award winner in the…

HighPoint Employee Named Best Contact Center Agent Award Finalist

HighPoint Senior Customer Service Representative, Helen Breder-Greve, has been selected as a finalist for the ICMI Global Contact Center Awards…
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Join Our Team

Join a passionate team where your work elevates the citizen experience and makes a difference to agency missions and millions of citizens. 

HighPoint CARES

Our HighPoint C.A.R.E.S. philosophy informs how we conduct business with clients, partners and within our company. We believe in:

C

Client first – We make decisions in favor of our clients without exception.

A

Agility – We are committed to a culture of moving quickly to solve problems.

R

Respect – We inclusively respect people, value diversity and are committed to equality and openness.

E

Entrepreneurship – We foster a culture of innovation and better ways to do things.

S

Service – We value and recognize contributions to our communities and the countries we serve.

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