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Touchpoints
Transforming Touchpoints.
Transforming Lives™
CONNECTING CITIZENS TO GOVERNMENT
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Improving Customer Service
and Government Efficiency
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Make a Difference
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Award Winning Team
HighPoint Wins

Corporate Growth Award

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Who We Are

HighPoint helps government agencies elevate the citizen experienceTM. Whether citizens are clicking, calling, or meeting in person, our solutions enable agencies to respond to citizen requests efficiently and effectively, building trust in government and empowering our citizens.

HighPoint Highlights

HighPoint to Expand Indianapolis Presence

Company dedicated to growing central Indiana employee base to deliver citizen-centric digital services for government clients Indianapolis – November 15, 2018…

HighPoint Operations VP to Speak at ICMI Contact Center Demo

HighPoint Vice President of Operations, Doug Taylor, is scheduled to speak at the International Customer Management Institute’s (ICMI) Contact Center…

Contact center agents have little to fear with AI implementation

There’s no death knell for CSRs yet, says Doug Taylor. Forecasters have been sounding the death knell of contact centers…

HighPoint Named Finalist for 2018 Moxie Award

HighPoint Global was selected as a finalist for the 2018 Moxie Award in the category of GovCon (301+ employees). Finalists…
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Join Our Team

Join a passionate team where your work elevates the citizen experience and makes a difference to agency missions and millions of citizens. 

HighPoint CARES

Our HighPoint C.A.R.E.S. philosophy informs how we conduct business with clients, partners and within our company. We believe in:

C

Client first – We make decisions in favor of our clients without exception.

A

Agility – We are committed to a culture of moving quickly to solve problems.

R

Respect – We inclusively respect people, value diversity and are committed to equality and openness.

E

Entrepreneurship – We foster a culture of innovation and better ways to do things.

S

Service – We value and recognize contributions to our communities and the countries we serve.

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