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Primescape Solutions to rebrand as HighPoint

Reston, VA – April 16, 2018 – HighPoint Global®, the citizen experience companyTM, today announced that recently acquired digital transformation company…

Contact Centers Should Be at the Center of Digital Omnichannel Communication Strategies

This article was originally published on LinkedIn by MaryAnn Monroe, Director of Customer Experience. Best practices in communicating with citizens…

Citizen Satisfaction with Government Services Reaches 11-Year High

This article was originally published on LinkedIn by Cal Shintani, Chief Growth Officer at HighPoint Global. Every year, the American Customer…